We prioritize direct, personal communication. You can call us via our office phone on 020 7043 8431.

For Buildings or Residential Property Management – call the offcice on 020 7043 8434, or WhatsApp or email  your dedicated Building or Property Manager.

We do not use call centres or automated ticketing queues. You will always speak to a real person who knows your property.

Our standard office hours are Monday to Friday, 8:00 am – 5:30 pm.  We operate a 24/7 emergency service outside of these hours to ensure your property is always protected. 

Either WhatsApp your dedicated Manager directly, or call the relevant office line below. You will be automatically directed to our out-of-hours emergency service:

Property Management: 020 7043 8431
Building Management: 020 7043 8434

Our office is located in the heart of South Kensington at 6 Roland Gardens, South Kensington, London, SW7 3PH.

We are just a 5 minute walk from both Gloucester Road and South Kensington tube stations (District, Circle, and Piccadilly lines).

– For Block Management (Leaseholders) – yes. We can set up a dedicated Building Portal (via Google Drive) for leaseholders. This provides secure access to shared building documents such as service charge accounts, insurance policies, and meeting minutes.

– For Individual Landlords: No. We prioritize direct, personal contact. All statements, contracts, and compliance documents are emailed to you directly to ensure you have a permanent record without needing to manage a portal login.

Yes. We use WhatsApp or WeChat for urgent updates and simple, quick communications where appropriate.