Ensuring a ‘Decent Home’ — A Landlords Checklist

Use this 30-minute checklist to confirm your property meets the incoming Decent Homes expectations and existing safety rules. Keep it simple: note what you checked, what you fixed today, and what you’ll schedule with dates.


Checklist

Safety first

  • Turn off the water supply if accessible (clockwise on the shut-off valve)
  • If water is coming from another flat, alert your neighbour immediately
  • Turn off electricity at the fuse board if water is near outlets or appliances

Notes / actions:

2. Contain the leak

  • Use towels, buckets or containers to catch dripping water
  • Move furniture, rugs and belongings out of harm’s way
  • Protect electrics and wood floors where possible

Notes / actions:

3. Assess the situation

  • Identify the source: pipe, tap, appliance, roof, gutter, neighbour, etc.
  • Gauge severity — is it a slow drip or continuous flow?
  • If unclear or inaccessible, wait for a professional

Notes / actions:

4. Report and record

  • Contact your property manager / landlord / block manager immediately
  • Provide exact location and visible details of the leak
  • Take clear photos or short videos for records and insurance
  • Keep a written log of actions and timing

Notes / actions:

 

5. While waiting for help

  • Continue to contain water and ventilate the area
  • Do not attempt complex repairs yourself
  • Check adjoining areas (walls, ceilings below) for spreading moisture

Notes / actions:

6. After repair

  • Confirm repair completed and water back on safely
  • Monitor for residual damp, bubbling paint, or odours
  • Keep all records and photos for insurance or management follow-up

Notes / actions:


Useful links


Need a hand?

  • M2 can coordinate emergency plumbing response, document the damage, and manage insurance claims or building repairs on your behalf.
  • Contact M2 Property to limit disruption, reduce costs, and restore your building quickly.

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