Frequently asked questions
How can we
help you?
Every client has questions — here are the ones we hear most often.
steps per day
General
We operate in Central London in the Royal Borough of Kensington and Chelsea (RBKC) and Westminster, across neighbourhoods such as South Kensington, Chelsea, Kensington, Notting Hill, Belgravia, Mayfair and Pimlico. We currently manage c. 63 homes and 74 buildings comprising 418 flats.
Proximity lets us visit often, act fast and stay accountable. We only manage buildings we can reach within about 15–20 minutes.
Smaller residential buildings, including Victorian/Edwardian mansion blocks, stucco terraces and conversions, plus individual flats and houses. We routinely handle listed building and conservation constraints.
We take on buildings and residential properties in our geo-fenced patch so we can service them properly. We cap our portfolio to maintain standards.
A small, stable, hands-on team. Directors are involved in oversight of the team, finances and complex issues; a named manager manages day-to-day issues.
Project management of refurbishments & major works, advice on legal & health and safety compliance, company secretarial, residential sales, lettings and short lets.
Hyper-local, director-led, accountant-overseen finances, regular on-site checks, and one clear fee for routine management.
We have over 20 years in our patch. We’re regulated by The Property Ombudsman and follow recognised industry standards.
Yes. We hold £1,000,000 of Professional Indemnity cover.
No. We focus on smaller residential buildings rather than high-rise structures.