Frequently asked questions
How can we
help you?
Every client has questions before they commit — and rightly so. Here are the ones we hear most often, and the reasons people choose us.
steps per day
Sales
We sell homes we already know. Unlike a standard agent, we understand the history, maintenance, and potential of your property. We leverage this “insider knowledge” to market your home effectively to a pool of serious buyers who are already active in our local patch, often resulting in a faster and smoother sale.
First, we ensure your property is presented in its best light by commissioning professional photography and detailed floorplans at no cost to you. We then ensure maximum exposure by listing it on our own website and all the major national portals, including Rightmove, Zoopla, PrimeLocation, and OnTheMarket. In addition, we proactively market your home to our local network, matching your property with our database of active buyers.
Yes. By law, a valid EPC is required before we can begin marketing your property. If you do not have a valid certificate, we can arrange this for you using our panel of trusted third-party assessors. We pass the cost directly to you with no markup. The standard fee is £80 (inc. VAT).
We are supervised by HMRC for anti-money laundering compliance. Strict adherence to these regulations is required at specific stages:
– For vendors (before marketing) – by law, we must obtain valid photo ID, proof of address, and verify proof of ownership of the property before we can begin marketing. We cannot upload listing details or conduct viewings until these checks are complete.
– For buyers – we require valid photo ID, proof of address, and verification of the source of funds (e.g., bank statements) before a sale can proceed.